Terms And Condition

Terms And Condition

TERMS AND CONDITIONS

CONTRACT OF RELATION WITH US

These Terms and Conditions Terms govern access and use of the website, services, graphics and content  made on the technology platform, under the name and design of SHIPPED INDIA Platform.

By accessing and using of the Services and our Platform, the user hereby acknowledge that you have reviewed, understood and have agreed to be bound by these Terms. You warrant that the recipient of the SHIPPED INDIA of your parcel has agreed to be bound by these Terms including the Privacy Policy and that before utilization of the Service, you accept that you agree with our terms.

USER ACCOUNT

Your access and / or use of the Services / Platform are subject to registration and creation of a personal User Account. You confirm that:

You are at least 18 years of age

All personal information such as your name, address, date of birth, cell phone number and payment details entered in your User Profile is accurate, complete and up-to-date

Your failure to maintain accurate, complete and up-to-date User Profile shall result in the termination / your inability to access and / or use the Services / Platform.

 At all times, you will be entitled to maintain one account only per phone number/email. You will be responsible for all activity carried out from your User Account and agree to maintain the secrecy and privacy of yourUser Name Mobile number and Password.

Personal information uploaded on the User Profile is subject to the confidentiality norms set out subsequently herein.

SERVICES

  • SHIPPEDINDIA STANDARD

Services made available on the Platform shall enable users to arrange and schedule pick-up and delivery of documents and goods or both within the region specified on Platform from a designated point of pick-up  to a designated point of delivery Point. Parcels picked up according to your time and delivery within up to 3-5 business days depend on delivery region.

  • SHIPPEDINDIA EXPRESS:

Services made available on the Platform shall enable users to arrange and schedule pick-up and delivery of documents and goods or both within the region specified on Platform from a designated point of pick-up to a designated point of delivery. Parcels picked up according to your time and delivered next business days depend on delivery region.

Prohibited Items

Subject to a contract to the contrary, SHIPPED INDIA will not extend Services with respect to the following prohibited items:

 

  • Animals / Live Stock

  • Narcotics and Illegal Drugs

  • Currency, Gold

  • Bullion

  • Bearer Negotiable Instruments

  • Pornography and any other Obscene Material

  • Precious Metals and Stones

  • Human remains

  • Arms and Ammunition

  • Share Certificates

  • Blank Shares

  • Liquid, semi-liquid and gases

  • Currency

  • Indian Postal Articles and all items that infringe the Indian Postal Act of 1898

  • Precious and semi-precious stones, gems, jewellery and equivalent items

  • Perishables

  • Radioactive or magnetic material

  • Sodexo pass

  • Firearms, explosives and military equipment

  • Flammable Items

  • Toxic and infectious Items

  • Corrosives

  • Powders and chemicals

  • Drugs

  • Machinery parts containing oil, grease, fuel or batteries

Items prohibited or restricted under any law State wise for the time being in force

Dangerous Goods

Definition: Commodities, which possess potentially hazardous characteristics. These are as they laid out by IATA in the Dangerous Goods Regulations.

The categories of dangerous goods are:    

  • Class 1: Explosives

  • Class 2: Gases

  • Class 3: Flammable Liquids

  • Class 4: Flammable Solids

  • Class 5: Oxidizers and Organic Peroxides

  • Class 6: Toxic &ampampamp Infectious Substances

  • Class 7: Radioactive Material

  • Class 8: Corrosives

  • Class 9: Miscellaneous e.g. Magnets &ampampndash a danger to airplane equipment

Return / Re-routing

The Parcel shall be transported from the Pick-up Point to the Delivery Point as notified on the Platform. If the Parcel is required to be re-routed / returned for reasons not attributable to SHIPPRD INDIA or its personnel, extra charges as notified on the Platform shall be leviable by SHIPPED INDIA which extra charges will be borne by you.

For avoidance of doubt it is clarified that if there is no person present to receive the Parcel at the Delivery Point and the Parcel is brought back / re-delivered to the Pick-up Point or to an alternate Delivery Point, extra charges as notified on the Platform shall be leviable by SHIPPED INDIA, which extra charges will be borne by you.

All requests for return / re-routing shall be subject to payment of applicable charges as notified on the Platform in advance. Apart from charges notified on the Platform, the user will be solely liable for additional costs and expenses occasioned on account of such return / re-routing, including but not limited to penalties, taxes, duties, storage / warehouse costs, etc and the user hereby indemnifies SHIPPED INDIA in respect of the same.

PAYMENT

In the absence of an agreement to the contrary, Services shall be subject to payment of charges and applicable taxes, as notified on the Platform from time to time. Charges levied by SHIPPED INDIA shall be non-refundable, unless notified to be refundable. Charges are payable in advance vide the preferred payment method designated in your User Account / on the Platform. Refund if any, will be processed vide the preferred payment method designated in the User Account.

Charges are subject to revision / modification, at SHIPPED INDIA sole discretion, without prior notice to the user. However, such revision / modification of charges shall be indicated on the Platform and shall take effect from the time they are indicated on the Platform.

Users may be allowed the option to cancel requests for Services within such time and on payment of cancellation fee as indicated on the Platform.

Charges are exclusive of tips or gratuities.

Please note tips and gratuities are voluntary.

PROMOTIONS AND OFFERS

SHIPPED INDIA at its sole discretion, may launch certain offers / promotion campaigns, etc. Promotion Services. These Promotion Services may be redeemed for discounts / credit, or other benefits and privileges as notified on the Platform.

Use of Mobile Network and Devices

You shall be solely responsible to obtain and maintain the necessary mobile device and data network access compatible to access and / or use the Services. SHIPPED INDIA does not guarantee that the Services or any part thereof, is compatible with any particular data network or mobile device. Additionally, SHIPPED INDIA shall not be responsible for any malfunctions or system delays inherent in the use of the Internet and electronic communication and devices.

Limitation of Liability

SHIPPED INDIA shall not be liable for any loss or damage to the Parcel or delay in shipment of the Parcel arising on account of:

Acts of God, strikes, riots, political or other disturbances, accident or break down of the transport system transporting the Parcel, terrorist activities, fire, explosions and/or any act beyond the reasonable control of SHIPPED INDIA.

Any act, fault, omission by you the Consignee or any other party claiming an interest in the Parcel.

Public Transport not adhering to their schedule for any reason whatsoever.

Electrical or magnetic erasure and / or injury, or such other damages that may be caused to Photographic images / recording in any form.

The nature, defects, inherent vice, characteristics of the Parcel / its contents.

Insufficient packing.

Breach of these Terms by you and / or any person acting on your behalf.

Disruptions in the mobile / data network affecting accessibility to and / or use of the Platform

Any act of service provider we have taken utmost care to select service providers

Notwithstanding anything contained in these Terms, SHIPPED INDIA shall Endeavour to exercise its best efforts to render the Services including but not limited to expeditious pick-up and delivery. Nonetheless, SHIPPED INDIA shall not be liable for any delay for any reason whatsoever under any circumstance.

In all cases, SHIPPED INDIA&ampamprsquos liability shall be limited to the value of the Parcel as notified by you, subject to a maximum limit of INR 50. In the event no value is notified by you, SHIPPED INDIA&ampamprsquos maximum liability shall be limited at INR 50

You agree to indemnify SHIPPED INDIA, its agents, associates, office bearers, contractors, sub-contractors against any losses, damages, penalties, proceedings, actions, claims, etc. with respect to the Parcel / its contents / its delivery that may be instituted by any person / entity including but not limited to any Government Official exercising its official duties or any person claiming a right in the Parcel / its contents on account of the breach of the Terms.

Consequential Damages

SHIPPED INDIA shall not be liable for any direct, indirect, consequential or special damages or loss, arising in any event howsoever, whether or not it has knowledge that such damages may occur, including but not limited to loss of profits, income, interest, utility, marketability, etc.

Dispute Resolution

Disputes or differences arising out of these terms and conditions or in any way related to the provision of Services by SHIPPED INDIA shall be referred to arbitration in jaipur, before a sole arbitrator to be appointed by SHIPPED INDIA. The courts at JAIPUR shall have exclusive jurisdiction over the arbitration proceedings.

Improvement

These Terms may be amended from time to time without prior notice and shall come into immediate effect upon posting at this location. Your continued access and / or use of the Services shall constitute your acceptance to be bound by the said amended Terms.

Termination

SHIPPED INDIA is entitled to immediately terminate these Terms, any Services or a portion there of, with respect to you, at any time for any reason, without prior notice. You shall not have any claim against SHIPPED INDIA in the event of such termination.

Confidentiality

Confidential Information in the context of these Terms means Personal information uploaded on the User Profile.

SHIPPED INDIA will not to disclose to third party Confidential Information uploaded by you on the User Profile. This obligation does not apply to:

Information known to SHIPPED INDIA at the time of disclosure by you.

Information which came into the public domain after disclosure by you.

Confidential Information obtained lawfully from third parties, which has neither directly nor indirectly been obtained from you.

If the Confidential Information is to be disclosed to a public agency pursuant to applicable law or an order passed by a competent Court.

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